Better Business Bureau Podcast
This podcast keeps you up to-date on current scams,trends and issues in the market place. In addition, this podcast provides information on the Better Business Bureau, business accredidation, and what it means to uphold the standards of trust.
The Crisis of Trust and Its Recovery
(6 downloads)Download this episode (3 min)
Dale Dixon, President/CEO of Boise’s BBB, talks not about the economic crisis, but the crisis of trust and how consumers are beginning to have less and less trust in businesses, such as banks, in bankers, and politicians. He shares statistics and more to support his idea that it is up to local small business leaders to build this trust and help pull us out of this recession. A great listen for small business owners.
Posted by Better Business Bureau at 11:36 AM | MAKE A COMMENT
My Profile
Better Business Bureau
Boise, Idaho
Principles For Trust
Start With Trust
Establish and maintain a positive track record in the marketplace.
Advertise Honestly
Adhere to established standards of advertising and selling.
Tell the Truth
Reveal all related conditions or exceptions regarding products or services offered.
Be Transparent
Openly identify the nature, location, and ownership of the business, and clearly disclose all policies, guarantees and procedures that bear on a customer’s decision to buy.
Honor Promises
Abide by all written and verbal agreements.
Be Responsive
Address marketplace disputes quickly, respectfully, and reasonably.
Embody Integrity
Approach all business dealings, marketplace transactions and commitments with integrity.
View my complete profile
Links
Recent Posts
Door to Door Sales Scam Consumer Code of Ethics Strategy and Execution with Greg Carlson Building Trust Through the Rotary 4-Way Test KBOI and the BBB take A Closer Look at the real liquidation story Tracy & Margo on KHITS 107.1 talk Obama-bilia with the BBB's Dale Dixon Get Past The DTV ConfusionArchives
Sep 2009 Aug 2009 Jul 2009 Jun 2009 May 2009 Mar 2009 Jan 2009 Dec 2008 Nov 2008 Oct 2008 Sep 2008 Aug 2008 Jul 2008 Jun 2008
