Better Business Bureau Podcast

Thursday, Jul 24, 2008

KBOI Closer Look: Watch Your Credit Card Statement

(14 downloads)

Download this episode (53 sec)
Affinity marketers have found ways to sneak charges onto your credit card. Listen to A Closer Look from KBOI 670AM, Boise, Idaho to learn what to watch for and how to protect yourself from the bogus charges.

Posted by Better Business Bureau at 4:02 PM |

Wednesday, Jul 16, 2008

KBOI Closer Look: Collect Your Unclaimed Property Without a Fee

(12 downloads)

Download this episode (3 min)
Listen to KBOI-670AM, Boise, Idaho every Thursday at 6:50 a.m. for A Closer Look featuring the BBB.
Better Business Bureau President & CEO Dale Dixon talks with Brett Reckamp on KBOI's A Closer Look about unclaimed property. Every state has a collection of unclaimed property. A number of people are hearing from scam artists offering to find the property for a fee. Dale says, 'Why pay when the search is free and simple!"

Posted by Better Business Bureau at 5:42 PM |

Sunday, Jul 13, 2008

Changing business practices in a changing economy

(20 downloads)

Download this episode (4 min)
Better Business Bureau CEO Dale Dixon talks with Tony Zanders, owner of Heritage Auto Repair, Meridian, Idaho about how Tony is changing his business strategy to adapt to the changing economy.

Posted by Better Business Bureau at 12:23 AM |

Tuesday, Jul 01, 2008

Building trust and ethics into a business

(20 downloads)

Download this episode (5 min)
Bob Barnes, VP & General Manager of Western Heating & Air explains how building trust and ethics into his business started with lessons learned from his father. The company focuses on absolute customer satisfaction.

Posted by Better Business Bureau at 12:53 PM |

My Profile

Better Business Bureau
Boise, Idaho
Principles For Trust Start With Trust Establish and maintain a positive track record in the marketplace. Advertise Honestly Adhere to established standards of advertising and selling. Tell the Truth Reveal all related conditions or exceptions regarding products or services offered. Be Transparent Openly identify the nature, location, and ownership of the business, and clearly disclose all policies, guarantees and procedures that bear on a customer’s decision to buy. Honor Promises Abide by all written and verbal agreements. Be Responsive Address marketplace disputes quickly, respectfully, and reasonably. Embody Integrity Approach all business dealings, marketplace transactions and commitments with integrity.
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