Thursday, Jun 26, 2008

DTV conversion scam artists

(24 downloads)

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KBOI, 670 AM, Boise, Idaho presents a Closer Look featuring the Better Business Bureau each Thursday at 6:50 a.m. (MST). This week, host Brett Reckamp and BBB CEO Dale Dixon talk about the digital television conversion and how scam artists are using bait and switch advertising to lead consumers down the expensive road of buying DTV conversion boxes with five-year warranties.

Posted by Better Business Bureau at 8:59 AM |   

Thursday, Jun 19, 2008

Experiences with a BBB Accredited Business

(29 downloads)

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What does being 'accredited' by the Better Business Bureau really mean? Dale Dixon shares the Standards for Trust and gives a personal account of doing business with a company that follows those standards.

Posted by Better Business Bureau at 5:37 PM |   

Thursday, Jun 19, 2008

Paving Scams

(27 downloads)

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Posted by Better Business Bureau at 4:27 PM |   

My Profile

Better Business Bureau
Boise, Idaho
Principles For Trust Start With Trust Establish and maintain a positive track record in the marketplace. Advertise Honestly Adhere to established standards of advertising and selling. Tell the Truth Reveal all related conditions or exceptions regarding products or services offered. Be Transparent Openly identify the nature, location, and ownership of the business, and clearly disclose all policies, guarantees and procedures that bear on a customer’s decision to buy. Honor Promises Abide by all written and verbal agreements. Be Responsive Address marketplace disputes quickly, respectfully, and reasonably. Embody Integrity Approach all business dealings, marketplace transactions and commitments with integrity.
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Jun 2008

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